August 15th, 2008
Life is getting busier and busier. The salon is humming and it’s all you can do to squeeze in a standing lunch between clients. I can hear you groaning as I mention one more thing we need to be doing. But before you tune out, this one will save you time in the long run and increase the effectiveness of future business decisions.
It’s about those tattered client cards. You know the ones that haven’t been updated in…well, never.
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Tags: Client Contact, Salon Business Development
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August 1st, 2008
I know that many of us get a bit hung on mixing just the right colors together to match the client’s skin tone. Instead of matching, try complimenting. Read the rest of this entry »
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July 14th, 2008
When I was first introduced to custom blending color for clients, I was a bit skeptical. What nail tech would want to take extra time to customize colors for clients? I was convinced when I started customizing color for my own nails and many clients started asking me to customize colors for them.
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June 30th, 2008
You may or may not have given much thought to your impact on the choices of others. As a salon professional, you are a trendsetter.
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June 16th, 2008
Did you ever have one of those days where you just got up on the wrong side of the bed and spent the entire day in a dither playing catch-up?
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May 30th, 2008
In the competitive worlds of service providers and retail establishments, customer service is an integral way to set you apart from the rest. Read the rest of this entry »
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May 16th, 2008
Exactly what motivates you? How do you stay motivated and “fed”? More importantly, how do you motivate the people around you? Are you a positive influence?
Effective leaders know and understand the mission, vision and values of an organization and how every department and individual plays an integral part in the success of the company. This is true whether you work in a small nail salon, large destination spa or a fortune 500 company. Read the rest of this entry »
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May 2nd, 2008
I recently returned from conducting a seminar on the Balance UV Gel System and Attraction Acrylic System for 91 nail technicians and salon owners. The seminar was held in Malta, a tiny little island country smack dab in the middle of the Mediterranean.
I had never heard of Malta until a few years ago. I was not even sure where it was located. Read the rest of this entry »
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April 18th, 2008
How do you keep your competitive edge in difficult economic times?
Personally, I feel that being “full service” means understanding and maintaining the integrity of the natural nail, and making sure that I have the ability and capabilities to provide any and all types of nail services to any potential client and to my existing clients.
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April 4th, 2008
This is a hot topic for me.
PINCHING, TWEAKING, PRESSING, GRASPING, SQUEEZING, CLAMPING, ALTERING, GRIPPING…
Take a closer look at those words. What images are brought to your mind? Perhaps you’re picturing your least favorite household chore, putting yourself on a strict financial budget (yikes!), or remembering that “pressing” appointment that every woman over 40 is forced to schedule every year.
In any case, those words do not evoke a sense of fun, excitement or comfort. That being said, they are surprisingly NOT uncommon terms in the nail industry. No matter which word you choose to use, in the nail biz, they all mean the same thing - PAIN AND DAMAGE!
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