Some weeks back, while working a show, I was approached by a nail tech. At first, I wasn’t sure how to take what she was about to tell me. She had been sitting in on a class and wanted to tell me how much she appreciated the simple, easy-to-create designs. She had been frustrated by classes that involved complicated techniques that she had found tough to master. Read the rest of this entry »
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Life is getting busier and busier. The salon is humming and it’s all you can do to squeeze in a standing lunch between clients. I can hear you groaning as I mention one more thing we need to be doing. But before you tune out, this one will save you time in the long run and increase the effectiveness of future business decisions.
It’s about those tattered client cards. You know the ones that haven’t been updated in…well, never.
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I know that many of us get a bit hung on mixing just the right colors together to match the client’s skin tone. Instead of matching, try complimenting. Read the rest of this entry »
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When I was first introduced to custom blending color for clients, I was a bit skeptical. What nail tech would want to take extra time to customize colors for clients? I was convinced when I started customizing color for my own nails and many clients started asking me to customize colors for them.
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You may or may not have given much thought to your impact on the choices of others. As a salon professional, you are a trendsetter.
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Did you ever have one of those days where you just got up on the wrong side of the bed and spent the entire day in a dither playing catch-up?
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In the competitive worlds of service providers and retail establishments, customer service is an integral way to set you apart from the rest. Read the rest of this entry »
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Exactly what motivates you? How do you stay motivated and “fed”? More importantly, how do you motivate the people around you? Are you a positive influence?
Effective leaders know and understand the mission, vision and values of an organization and how every department and individual plays an integral part in the success of the company. This is true whether you work in a small nail salon, large destination spa or a fortune 500 company. Read the rest of this entry »
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I recently returned from conducting a seminar on the Balance UV Gel System and Attraction Acrylic System for 91 nail technicians and salon owners. The seminar was held in
I had never heard of
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How do you keep your competitive edge in difficult economic times?
Personally, I feel that being “full service” means understanding and maintaining the integrity of the natural nail, and making sure that I have the ability and capabilities to provide any and all types of nail services to any potential client and to my existing clients.
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